855-HR.Train (855-478-7246)
SERVSAFE CLASS QUESTIONS
Q. How do I find a class?
A. Go to www.hrfoodsafe.com/servsafe-class-schedule.php scroll down and select your state, then select a city that is close to you. Click on the city and it will take you to the class registration form.
Q. How do I register for class?
A. Go to www.hrfoodsafe.com/servsafe-sign-up.php. Once you click submit on the registration form, you will immediately receive an email with instructions for the class and payment. You will also be directed to the payment page if you are ready to make payment.
Q. How much is the class?
A. The standard rate is $169 plus S&H and includes the ServSafe Manager Book, live class, and written exam. It also includes access to our Online Study Portal.
Q. Do you offer group discounts?
A. Yes! Email info@hrfoodsafe.com for details. Group rates are as low as $99 per person! Discounts start at 11 attendees.
Q. Can I pay at the class?
A. No. Payment reserves your seat and gives you immediate access to our Study Portal. If a book is included with your purchase, it will be mailed the next business day.
Q. Can I just take the exam without the class?
A. Yes, you can! You still need to complete the class registration form and, under “Please Choose Your Course,” select FPMC – Exam Only. The cost is $99, and you will arrive at the designated time for the exam only. The price does not include study materials.
Q. Can I take the class online?
A. Yes. Depending on your computer setup, you may complete the program 100% online or take the course online and come to one of our class locations for the exam portion. You can get information and register at https://www.hrfoodsafe.com/servsafe-online-class-registration.php.
Q. Do you offer Spanish classes?
A. Yes. Spanish training is available, although most of our scheduled classes are conducted in English. You can find our class schedule at www.hrfoodsafe.com/servsafe-sign-up.php. We also offer the Spanish class online through our Study Portal as well as through ServSafe. Our Study Portal includes a full video series in both Spanish and English, along with a comprehensive online training presentation. We also offer the Spanish ServSafe book, which is included with the live class when requested. Once the attendee completes the online training, they attend one of our regularly scheduled English or Spanish classes and take the exam.
Q. What are the class hours?
A. Class and exam times vary by location. Be sure to review the times on our class schedule. Most classes start at 8:00 a.m. Pre-class registration is from 7:45–8:00 a.m. Class starts promptly at 8:00 a.m. and runs until noon. The exam is from 12:00–2:00 p.m. We have a working lunch, so please bring a snack or lunch with you.
Q. How long is the test and what is the passing score?
A. You have two hours for the exam. It is a 90-question multiple-choice test and you must score 70% or higher to pass.
Q. What if I fail the exam?
A. You can retest for $55 and are welcome to attend the full class again at no additional charge. You can take the examination twice within 30 days. If you don’t pass the exam on your second attempt, you must wait 60 days from your most recent attempt before taking the exam again. No more than four attempts are allowed within a 12-month period. Retests must be proctored by a Registered ServSafe Proctor.
Q. What is the difference between Food Protection Manager Certification and Food Handler?
A. Food Handler training is intended for dishwashers, prep cooks, line cooks, servers, and other non-management foodservice employees. FPMC is intended for lead, supervisory, and management positions.
Q. How do I get a copy of my certificate?
A. If you attend an HRFoodSafe class, you will be given very detailed written instructions on how to access your results and/or certificate. Please email info@hrfoodsafe.com if you are having trouble accessing your results or certificate. Be sure to include your legal name, class date, and exam session number, if available. If you did not attend one of our classes, please visit www.ServSafe.com.
Q. What if I cannot make it to class?
A. All purchases are final and non-refundable. You can reschedule with no penalty if you notify us at least 7 days before the class. If you do not notify us at least 7 days prior to class, you may forfeit your payment. If you contact us in less than 7 days, there is a $55 reschedule fee. A no-show/no-call is subject to a $95 rescheduling fee. Your purchase is transferable and may be used by anyone you choose.
Q. Can my certification be used in all states?
A. In nearly all states, the certification is reciprocal. Always check with your regulatory agency for specific requirements. Just be sure to let us know what state you will be working in so we can make accommodations.
HRFoodSafe recommends taking the class to be sure all information is reviewed to help be successful in passing the exam but more importantly…keeping the food safe!
PRIVATE CLASSES
We are available for private classes with 5 or more anywhere in New England and 10 or more anywhere in the U.S. A class administration fee may apply. Please email info@hrfoodsafe.com for more details.
HACCP CLASS QUESTIONS
Q. Can my certification be used in all states?
A. In nearly all states, the certification is reciprocal. Always check with your regulatory agency for specifics.
Q. Who can take this course?
A. Anyone may take this course for professional or personal development.
Q. How long is the course and is there a time limit?
A. The course is self-paced. You may leave and return as needed.
Q. Does the exam have any restrictions?
A. The HACCP course is competency-based. Once you complete the course, you are certified.
Q. Is there a teacher available?
A. No. It is a completely online course, and interaction is limited. You are given access to PDF documents that you can print or save.
Q. How long is the certificate good for?
A. Certification is typically valid for 5 years, but you should always confirm requirements with your regulatory agency.
PRIVATE CLASSES
We are available for private classes with 5 or more anywhere in New England and 10 or more anywhere in the U.S. A class administration fee may apply. Please email info@hrfoodsafe.com for more details.
STILL HAVE QUESTIONS OR NEED MORE INFORMATION?
Email info@hrfoodsafe.com with any questions. We will contact you shortly via email. Feel free to call us anytime at 855-HR-TRAIN (855-478-7246).
Updated: 10/17/2026
